Return & policy

Return Checklist

  • Products ordered online or by phone maybe returned for a refund or exchange if they returned unused and in their original conditions
  • If you believe your product faulty please contact us.
  • If you are unable to pick up or change your mind , you will be refunded 75% of the official amount paid.

Non-Returnable Products

  • The following products can’t be returned :
  • Products that are personalised, bespoke ,altered or otherwise made to your specification .
  • Perishable goods.
  • Beauty product and fragrance.
  • Certain accessories.
  • Under wear, night wear and swimming wear, unless the protective adhesive strip is still placed in saleable condition.
  • Any other item designated as non-refundable at the time of purchase .