* YOUR ORDER :
- HOW CAN I TRACK MY ORDER ?
We will care about your order and you can see the status of your order through your account when your order’s status has been completed you can wait a call from us Within 24 hours And collect your order .
- HOW DO I KNOW THAT I HAVE SUCCESSFULLY PLACED AN ORDER ?
We will send you an email to acknowledge that we have received your order , and we will call you within 24 hours.
- HOW DO I CANCEL OR CHANGE MY ORDER ?
You can contact us and send a message or kindly make a call to our costumer Number
Note: if your order is completed you can refund just 75%. please see our Return & Policy
- WHERE DO I PICK UP MY ORDER AT DUNES ?
Visit the dunes center information desk and show them your ID and order Number, then they will direct you to click & collect costumer point .
- I HAVE LOST MY ORDER CONFIRMATION EMAIL !!!
Please check the junk mail folder within your email account, as occasionally confirmation emails can end up here, OR you can log into your account at dunescenter.com will be able to find order number in your order history.
- CAN SOME ONE COLLECT MY PACKAGE ON MY BEHALF ?
Yes, please ensure your representative has the order number and ID.
* CREAT ONLINE ACCOUNT :
- HOW DO I REGISTER AN ACCOUNT ?
Click login at the top of every page and put your Email and password
- HOW CAN I CHANGE MY DETAILS ?
Click on my account and put your email and password then you can edit your account information.
- I HAVE FORGOTTEN MY PASSWORD ... WHAT CAN I DO ?
Click on forget my password
Check the code that will send to your email
- HOW DO I UNSUBSCRIBE FROM THE MAILING LIST ?
Log into your account
go to account dashboard
press edit News Letter and uncheck the subscribe box then save change.
- How can I pay ?
We accept the following payment method on:
- Master card
COSTUMER SERVICE :
- WHAT ARE YOUR OPENING HOURS ?
From Mon to Friday : 10 Am – 5 Pm
Saturday : 10 Am –3 Pm
- CAN I PARK MY CAR AT DUNES CENTER ?
Sure you can , we have a free and safety parking for you .