- • HOW CAN I TRACK MY ORDER ?
We will care about your order and you can see the status of your order through your account
when your order’s status has been completed you can wait a call from us
Within 24 hours And collect your order .
- • HOW DO I KNOW THAT I HAVE SUCCESSFULLY PLACED AN ORDER ?
We will send you an email to acknowledge that we have received your order , and we will call you within 24 hours .
- • HOW DO I CANCEL OR CHANGE MY ORDER ?
You can contact us and send a message or kindly make a call to our costumer Number
Note : if your order is completed you can refund just 75%. please see our Return&Policy
- • WHERE DO I PICK UP MY ORDER AT DUNES ?
Visit the dunes center information desk and show them your ID and order Number ,
then they will direct you to click & collect costumer point .
- • I HAVE LOST MY ORDER CONFIRMATION EMAIL !!!
Please check the junk mail folder within your email account ,
as occasionally confirmation emails can end up here ,
OR you can log into your account at dunescenter.com will be able to find order number in your order history .
- • CAN SOME ONE COLLECT MY PACKAGE ON MY BEHALF ?
Yes , please ensure your representative has the order number and ID .